We sincerely apologize for the delay in your shipments at the end of 2021. We understand that this caused you unhappiness and disappointment, and we take full responsibility for the inconvenience.
We are aware that some companies in the Sri Lankan cargo industry were unable to provide the same level of service to their customers as we strive to do. Due to the continuous false complaints made to Sri Lanka Customs, it took a lot of time to inspect your goods. As a result, several months passed before all the containers sent at that time could be released.
We are extremely sorry for the unpleasant experience you had to go through. Although the inconvenience caused to you cannot be calculated, we hope to offer a special offer for your continued business, we are offering you a special compensation of (AUD) $100, to be saved in 4 instalments for your future shipments.
Each shipment can be used to save $10 on freight and $15 on home delivery charges for sending TC boxes to Sri Lanka. This offer is only valid for customers who sent packages with us in 2021 with HBL numbers between 2114001 and 2123601.
You save $10 on freight and $15 on delivery for a total of $25 per shipment. Over 4 shipments, your total savings are $100.
The offer must be availed in four instalments and should be completed by December 31, 2024. Registration ends December 1, 2023, so please register early.
To claim your offer, please fill in your details and submit them to us. Once we have confirmed your details, we will deliver the reserved empty boxes to your nominated address. To claim your offer, please fill in your details and submit them to us. Once we have confirmed your details, we will deliver the reserved package to your nominated address. PLEASE NOTE THAT THE OFFER IS ONLY VALID WITH RESERVED BOXES DELIVERED BY AUSTLAK CARGO.
PLEASE NOTE that we require at least two weeks’ notice of your expected shipment date in order to deliver the empty boxes.